Client Satisfaction Inventory (Short Form)

CSI-SF

The Client Satisfaction Inventory (Short Form) is designed to measure the degree of satisfaction clients experience with respect to services provided to them by human services agencies and practitioners. Scores range from 0 to 100 where higher scores indicate greater degrees of client satisfaction. This scale is the 9-item short form. This is a printed scale for in-person administration. If you wish to administer this or any other Walmyr assessment scale via computer, visit https://waseasy.walmyr.com.

Scoring instructions are found in the Walmyr Assessment Scale Scoring Manual (WASSM), available in print and electronic formats. All scales purchased from us are eligible for free online scoring. For more information, see https://www.walmyr.com/waseasy2news.html.